Return Policy

We want you to love our products as much as we do!! If you have purchased products on and are not satisfied with your purchase for any reason, we will be happy to process returns within 30 days of date delivered. Feel free to email us your order number and the reason why you would like to return. Just chat or send us a message on our contact form and we’d be happy to help you out!

Once your request is authorized, you may return the the products within 30 days of date delivered. All returns must be accompanied all original components for full refund to be issued. Naturally, we cannot take returns or process exchanges on overly used products.

Products for return must be received by JRNY Organics within 14 days once return request is authorized and buyer receives shipping label. Returns will NOT be accepted if product is received after the 14-day deadline or is past the 30 days from date originally delivered to buyer.

When you return your purchase to JRNY Organics by mail within 30 days of date delivered, you will receive a full refund to your original form of payment for the price of the item(s).**

*Free return shipping is only eligible on purchases with U.S. addresses only. Excludes travel and samples sizes. Includes Alaska, Hawaii, U.S. territories. Excludes international addresses and orders.

**Refunds will NOT include any additional fees paid for non-contingent U.S. shipping, international shipping, expedited shipping, customs, taxes or duties.